The General Data Protection Regulation came into effect on 25th May 2018. This is an EU directive that gives you more control on information you receive from businesses and to let you know how we use your data. This statement sets out how your privacy is used.
Powertouch Therapy takes your privacy seriously and the information provided during your consultation and treatment would not be shared with others (for example your GP, physiotherapist, or another complementary therapist) without your agreement.
Sometimes during a treatment and if you have given consent, photographs or video are taken to help inform you, the client, about clinical observations or to use as a benchmark to monitor your progress. This information is stored electronically in a cloud-based server and your name is not used to identify the images.
From time to time Powertouch Therapy would like to provide you with additional information, which might be an e-newsletter, an article on the website or social media.
Powertouch Therapy subscribes to some companies to support its business activities. For example, a company that supplies exercise information sheets is used because it allows exercises to be tailored to meet the needs of the individual. This company requires your name and email address to send you the exercise sheets. On social media some of the downloadable information sheets are provided through a third party and your name and emails are collected on our behalf so that we can see what subjects are relevant to you but the information is not sold on to others.
Finally, other third parties are involved in supporting its business activities, such as using a cloud-based server to store electronic files, using an online scheduling programme to manage the electronic diary and, going forward, possible using online payment software. However, these are purely business related and your information is not sold on to others.
If you have any questions about the information and how it is used then please feel free to contact me in person, by phone (0759 050 1552) or by email: susan@powertouchtherapy.co.uk
Updated January 2020